If it is not working properly, you may need to replace the portafilter. If you harm or lose parts, some are sold separately here on our site. If it looks clean, then carefully open the portafilter from the bottom and confirm that the mechanism is not gummed up from old coffee and appears to be functional. You may need to soak this in espresso cleaner as well. If that is not the case, then remove the basket from the portafilter and inspect it, holding it up to the light as you did the showerscreen. You could be adding too much coffee or the grinding the coffee too fine. If it does not brew properly, then the problem may be in your portafilter.Make sure you remove and clean your showerscreen with espresso detergent more often. If it brews properly, then you found your problem. Is water coming out from the portafilter? If yes, then try with coffee. Is water coming out from the group? If yes, reinstall the clean showerscreen, insert the portafilter, and push the brew button again. With the showerscreen removed, push the brewing button.Forcing the pump to push water through a clogged screen will weaken i prematurely. Hold it up against the light - are the holes clean? If not, clean the showerscreen with a brush and espresso detergent or replace it (links below). Remove the showerscreen for inspection (small Phillips screw in the center).Water comes out from the steam/wand but NOT from the grouphead: If there is still no water coming out and you followed the above air-compressor step, and you don’t see water moving inside the silicone hose, then most likely your pump is bad.ī.If yes, reassemble the elbow/hose and try priming the unit again.If not, you have a clog somewhere (you will need to start from the pump and follow the water path and eventually open the boiler for inspection).With an air compressor blow air directly in the pump: air/water should come out from the steam wand.Open the steam valve and remove the silicone hose elbow fitting from inlet side of the pump.Start inspecting the pick-up filter screen in the reservoir and the silicone hose and make sure neither is clogged.There is no water at all and/or the pump is humming: The machine’s passages are possibly clogged by scale/sediment, or the pump might be bad. Here are a couple of scenarios to consider:Ī. Just because there is water coming out of the grouphead or steam wand during these tests, it doesn’t mean that the flow is strong enough to push open mechanisms or push through fine coffee grounds. We do not recommend using vinegar to descale an espresso machine, instead, use a product that is specifically designed for your equipment, such as the Puly Caff brand we sell. If you are getting some water to flow through the machine, but not enough to activate the brewing cycle, you should consider descaling the machine. Refer to the diagram and the parts pictures on this link if you do not know the names or where to locate the parts mentioned below. Make sure your machine is properly primed (refer to your instruction booklet). We are starting this troubleshooting assuming that voltage is arriving to your pump.
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